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Attention Online Banking User
(Important information regarding Heartbleed OpenSSL, Zero-day Vulnerability)

On April 8, 2014, the National Cyber Awareness System has announced the discovery of a zero-day vulnerability within the widely used web encryption technology (referred to as “OpenSSL”)
We have received confirmation from our Online Banking service provider that as of 15:39 MDT on April 8th, 2014 that a patch has been applied to their impacted servers to eliminate the Heartbleed zero-day vulnerability.

However, due to the nature of the Heartbleed zero-day vulnerability, it is strongly recommended by industry security experts and banking regulators that after Online Banking service providers apply the necessary patches to their servers, Online Banking Users should change their passwords and delete all “cookies” from their computers immediately.

The Citizens State Bank of Ouray concurs with this industry recommendation and is asking Online Banking Users to login in and change their password. We have updated our system so that you will automatically be prompted to change your password upon your initial login. The Citizens State Bank of Ouray is taking these steps as an extra precaution to ensure that any potential vulnerability will be mitigated.

The security of our customers and their personal information is our top priority. 
As always, never give out your personal login information, especially your passwords. Please don’t hesitate to contact Michelle or Joanne at our Ouray office should you have any questions regarding this issue.

 Click here for information on how to protect yourself from the Heartbleed Bug
Keep up with your account and enroll in our Online Banking today!!
Click here to PRINT out our Online Banking Enrollment Form
Take advantage of our internet banking demo link and other security tutorials at the bottom of your login page!

Internet Safety Tips:

The Citizens State Bank of Ouray will never ask you to update any personal information through Internet Banking. However, you are required to update your PIN-Password every 90 days; Be sure that your Security Key appears on your login page BEFORE you enter your PIN-Password.

 If a pop-up page appears while you are using Internet Banking, DO NOT enter any personal information, even if it appears to look like our site. This may be a "phishing" site.

 Phishing: emails claiming to be from a legitimate financial instution asking you to submit personal, confidential or sensitive information including but not limited to answer to security questions; PINs and account numbers. Click here for more information on Fraud Prevention.

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